Please complete this form to register for Metropolitan services at your new property

About Your New Property

The property you have selected is allocated to its own site, please click here to visit the allocated site to continue.
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If we have a smart meter read from your occupation (move-in) date, we’ll display it below.

Contact us if you believe the MSN is incorrect.


Your Details



Metropolitan will use the contact details you have provided to us to contact you, when necessary, regarding important information relating to your account, services or terms of contract.

News & Community Events

From time to time we would like to send you information on news and community events that may be happening in your area. Please select your preferred contact method(s) from the options below:

Marketing Communication

We would like to also contact you about products and services we think you’d like. Please select your preferred contact method(s) from the options below:


Are there any disabilities or vulnerabilities that you would like to make us aware of? This will ensure that we can support you as much as possible when we need to contact you or you need to contact us.
If you would like to be added to our register, please complete the below form. Please be assured that the details you provide will be held in the strictest confidence.



Doorstep Password Service

Bogus callers often pretend to be from your water, gas or telephone company to gain entry into your home under false pretences.

To discourage this, we operate a doorstep password scheme which is free and open to all our customers.

Once you have set up a password, any engineer from Metropolitan will need to quote this, so you have peace of mind when letting someone into your home, that it is a genuine Metropolitan representative.

If you require the doorstep password scheme, please enter a password of between 6 and 30 characters.

We may have to pass this information on to a third party company.

You can opt out of this scheme at any time by logging in to your online account.

Password is required

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